The Journey that Securus Technologies Have taken to be Market Leaders in their Niche

Many issues have dogged the correctional facilities systems in the country for the past few decades. As a matter of fact, there was a time when communicating with a loved one who had been incarcerated was close to impossible. Even when the facility was from the state, families still found themselves spending up to $14 a minute to stay in communication with their loved ones. To make things even more complicated was the rampant insecurity that was present from inside the system. Cases of stabbings, killings and other crimes were the norm. This is the type of environment where Securus started their company. Five years down the line, they are trusted by more than 20,000 correctional facilities, and they have completely transformed the manner in which business is carried out in there.


The company provides correctional, monitoring, public safety and general communication technologies to firms that need it. They have invested in some of the best technological solutions to monitor what goes on both inside the correctional facilities and also outside in different work environments. Their goal is to make sure that their clients are alerted about criminal activities before they occur and that in case crimes do happen, they are in a position to provide evidence that could lead to prosecution.


Clients who have used the services provided by Securus have in the past given testimonials about the quality of the service they received. There is one who states that they were having an issue at work where one of their co-workers was being suspected of illegal activities such as the introduction of contraband. With the help of the audio and video monitoring devices that are offered by Securus the person was apprehended and even arraigned in court. Another success story is that of a correctional facility where some inmates had been planning to smuggle weapons, mobile phones and stage an attack. With the help of Securus, they were able to capture the conversations and thwart the crimes even before they happened.


The number of clients who have expressed total satisfaction with the services offered by Securus is countless. They believe that with the provision of superior quality services and if they continue their trend in minding the satisfaction of their customers by the addition of innovative products whenever the market needs them. These are the steps that will take the company to the highest levels of success in their niche.



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